Maintenance Contracts by IASIS

After the manufacturer warranty expires, continuing technical support is vital. IASIS Technologies maintenance contracts are not just a formal obligation, but an investment in operational continuity.

We offer flexible programs tailored to your facility's needs, transferring technical risk from you to us.

Preventive & Corrective Maintenance

Our services are divided into two main pillars:

• Preventive Maintenance (PM): Scheduled checks based on manufacturer protocols to prevent failures and maintain image quality.
• Corrective Maintenance (CM): Immediate response in case of failure, aiming for the fastest possible system restoration.

Contract Flexibility & SLAs

We understand that every facility has different requirements. We provide contract options including:

• Full Service: Full coverage of spare parts (including X-Ray tubes/Detectors) and labor.
• Labor Only: Coverage of labor and technical support.
• Shared Risk: Hybrid partnership models.

All contracts are governed by clear SLAs (Service Level Agreements) regarding response and restoration times.

Why IASIS for Support

• Local stock of critical spare parts for immediate availability.
• Certified engineers with continuous training.
• Telephone support and Remote Diagnostics.
• High First-Time-Fix rates.

Do not leave your equipment operation to chance. Choose the contract that suits you.